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Click the relevant question below and the answer will appear in section marked ANSWERS.


  1. Who is eDebit?
  2. Why are you debiting me?
  3. How do I change my personal information?
  4. How do I provide new debit details?
  5. How do I get a copy of my debit agreement?
  6. How do I cancel my debit agreement?
  7. What is the reference number on my statement?
  8. What if the debit amount is incorrect?
  9. Which business is using your service to debit me?

If you are unable to resolve your query using the information provided here please contact our Support Office on 02 9999 4455 Option 2.